Our Spinz Casino Responsible Gaming

Why Responsible Gaming Matters to Us

We at Spinz Casino are licensed by the Malta Gaming Authority (MGA), licence MGA/B2C/1079/2025, which means we are bound by some of the strictest player protection standards in the online gaming industry. But our commitment goes beyond regulatory compliance. At Spinz Casino, we genuinely care about the wellbeing of every person who plays with us, and we have invested in tools and partnerships to back that up.

Our platform is designed with transparency in mind. We want you to always be aware of how much time and money you are spending, and we want to make it as easy as possible to step back if you ever feel that your gaming habits are getting out of hand.

Our Responsible Gaming Tools

At Spinz Casino, we offer a full suite of responsible gaming features that you can activate directly from your account settings. These tools are available at all times, and our team is always ready to help you set them up if you need assistance.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you put into your account. Once a limit is set, it takes effect immediately. If you want to lower your limit, the change is instant. If you wish to raise it, there is a mandatory cooling-off period to ensure your decision is well-considered.

Loss Limits

Here at Spinz Casino, we allow you to set a maximum loss threshold for a given period. If you reach that limit, you will be automatically prevented from making further wagers until the period resets. This is one of the most effective ways to keep your gambling budget under control.

Session Time Limits

We at Spinz Casino let you define how long each gaming session can last. You will receive a notification when you are approaching your limit, and once it is reached, you will be logged out of the platform. This helps prevent impulsive, extended play sessions.

Reality Checks

Our Spinz Casino platform features built-in reality check notifications that appear at intervals of your choosing. These reminders show you how long you have been playing and how your session balance stands, giving you the information you need to make informed decisions about continuing or stopping.

Cool-Off Periods

If you feel you need a short break from gaming, you can activate a cool-off period at Spinz Casino. This will temporarily suspend your account for a set number of days or weeks, during which you will not be able to log in or place any bets. This is a helpful option when you feel you need a pause but are not ready to self-exclude permanently.

Self-Exclusion

For those who feel they need a longer or permanent break, we at Spinz Casino offer a full self-exclusion option. Once self-exclusion is activated, your account will be closed and you will not be able to register a new account with us. This exclusion is also shared across the Wildz Group (including Wildz, Caxino, Wheelz, and Tuplaus), meaning it applies to all sister brands simultaneously. If you need to self-exclude, please contact our support team immediately — we are here to help.

Keeping Gambling Safe and Fun

At Spinz Casino, we encourage every player to treat gambling as a form of entertainment with a fixed budget — never as a way to make money or recover financial losses. New players can also explore our Spinz bonus offers responsibly, keeping in mind the principles below whenever they play with us:

• Only gamble with money you can afford to lose
• Set a budget before you start and stick to it
• Never chase losses — accept them as the cost of entertainment
• Take regular breaks and do not play when you are upset, tired, or stressed
• Keep track of the time you spend gaming
• Balance gambling with other leisure activities
• Do not let gambling interfere with your personal relationships, work, or finances

Recognising Problem Gambling

We at Spinz Casino want to make it easy for you to identify the warning signs of problematic gambling. If any of the following apply to you, we strongly encourage you to use our self-exclusion tools or reach out to a professional support organisation:

• You spend more time or money gambling than you intended
• You feel anxious, irritable, or restless when not gambling
• You gamble to escape problems or negative emotions
• You lie to friends or family about how much you gamble
• You borrow money or sell possessions to fund gambling
• You continue gambling despite repeated losses
• Your gambling is affecting your relationships, work, or mental health

Recognising these signs early is an important first step. At Spinz Casino, we are here to support you without judgement, and we will always point you toward the help you need.

External Support Organisations

Here at Spinz Casino, we partner with and recommend the following independent organisations that offer confidential, free support to anyone affected by problem gambling:

• GamCare — gamcare.org.uk — free information, advice, and support for those affected by gambling
• Gamblers Anonymous — gamblersanonymous.org — peer support community and 12-step programme
• BeGambleAware — begambleaware.org — resources and guidance for safer gambling
• Gordon Moody Association — gordonmoody.org.uk — residential treatment for severe gambling problems
• GamStop (UK players) — gamstop.co.uk — national self-exclusion scheme

Protecting Minors

Our Spinz Casino platform is strictly intended for adults aged 18 and over. We carry out identity verification checks to confirm the age of all players, and we will never knowingly allow anyone under the legal gambling age to open an account or play on our platform. If you share your device with younger family members, we strongly recommend using parental control software to prevent access to gambling websites. Tools such as Net Nanny, Gamban, and Betfilter can help you block gambling content on shared devices.

Our Approach to KYC and Player Protection

At Spinz Casino, we carry out enhanced Know Your Customer (KYC) checks on cumulative transactions exceeding €2,000. This is not only a regulatory requirement — it is part of our broader commitment to identifying and protecting potentially vulnerable players. We may also reach out proactively if we notice patterns of play that suggest a player may be experiencing difficulties.